When servers slow down, storage systems fail, or older hardware goes unsupported, it affects business operations. Many businesses in UAE and Pakistan face high costs and limited options when their hardware reaches the end of vendor support. That’s why Agrius IT, known as one of the best IT companies in both regions and a top third party maintenance provider, offers reliable TPM (Third Party Maintenance) services for a wide range of IT assets. From servers and storage to networking devices and tape libraries, Agrius IT provides full support through flexible, cost-saving service agreements. These services are backed by strong national and international partnerships and are designed to simplify hardware support, reduce expenses, and extend the life of your IT investments.
What Does Third Party Maintenance (TPM) Mean?
Third Party Maintenance (TPM) is when a service provider, other than the equipment’s manufacturer, offers support and maintenance for IT hardware. It gives businesses more freedom, better pricing, and flexible support contracts. Agrius IT’s Third Party Maintenance Services are built to help clients extend the working life of their End of Life (EOL) or End of Support Life (EOSL) equipment. Instead of spending extra on new systems, organizations can continue using their current equipment with full support through annual contracts that include different Service Level Agreements (SLAs).
One Provider to Manage All Your IT Brands
Handling hardware from different vendors can be time-consuming and expensive. Agrius IT solves this through Multi-Brand Hardware Support as part of its broader IT infrastructure services, where everything is managed under one contract. Whether it’s HP servers, Dell storage, Cisco switches, or IBM tape libraries, Agrius IT takes care of them all. These post-warranty maintenance services help businesses reduce downtime and avoid expensive renewals from the original vendor, all while extending the useful life of hardware.
24/7 Server Care That Saves You Money
Agrius IT provides Server Support Plans that help clients keep their systems running every day of the year. These services include quick problem-solving, spare part replacements, and proactive monitoring. Businesses can save up to 70% on server maintenance compared to what OEMs charge. These plans are designed for those who want high uptime without high costs.
Support for Business-Critical Storage Equipment
Storage is where your data lives, and Agrius IT makes sure it's always protected. With Expert Storage Maintenance, clients receive L3-level support for major global brands like Dell EMC, NetApp, HPE, and others. Services cover troubleshooting, part replacements, and full assistance day or night. Agrius IT is also ranked among the top 10 TPM providers, showing their capability and trust in this area.
Extending the Life of Networking Devices
Network devices like routers and switches are essential for internal communication and external access. Agrius IT’s Network Hardware Services ensure these devices stay in service for as long as needed—at about 70% lower cost than OEM support. Their L3 experts provide full-time help and guide clients when OEM-level action is necessary, helping businesses stay connected without overspending.
Continued Support for Tape Libraries
Some businesses still use Tape Libraries to archive large amounts of data securely. Agrius IT offers Tape System Support that includes repair (break/fix) services, replacements, and expert assistance. These services are available 24/7 and include tailored SLAs to match each organization’s storage policy and backup requirements.
Why Many Businesses Prefer Agrius IT
Agrius IT stands out not just for its services but also for its approach. Here's why more and more businesses in UAE and Pakistan choose them:
Recognized as a leading third party maintenance provider
Operates across UAE and Pakistan
Supports multiple global hardware brands
Provides custom SLAs based on business needs
Helps with EOL and EOSL equipment
Offers round-the-clock expert support
Cuts costs by up to 70% compared to OEMs
Maintains strong service standards through global associations
As of June 2025, businesses looking for reliable, long-term IT support can turn to Agrius IT. With full support across servers, storage, networks, and backup systems, Agrius IT makes hardware maintenance simple, affordable, and dependable. Their TPM plans are designed for businesses that want to keep their existing infrastructure running smoothly without overspending or switching between different vendors. As a top third party maintenance provider and one of the best IT companies in UAE and Pakistan, Agrius IT continues to be the go-to choice for modern, worry-free IT hardware support.
FAQs
Q1. What does TPM stand for and how does it help?
TPM stands for Third Party Maintenance. It means getting IT support from providers other than the manufacturer. It helps lower costs and gives more flexibility.
Q2. Can Agrius IT handle devices from different vendors?
Yes. Agrius IT offers multi-vendor support under one contract, making things easier and more efficient.
Q3. What kinds of hardware does Agrius IT support?
Agrius IT supports servers, storage systems, networking hardware, and tape libraries.
Q4. Is 24/7 support available for all services?
Yes. Agrius IT provides round-the-clock support, including weekends and holidays.
Q5. Does Agrius IT support older hardware that manufacturers no longer cover?
Absolutely. Agrius IT specializes in supporting EOL and EOSL equipment, extending the hardware's life.
Q6. How much can a business save with TPM from Agrius IT?
Clients can save up to 70% compared to original vendor support costs.
Q7. How are TPM contracts managed?
Agrius IT offers yearly contracts with customized SLAs based on what the client needs.
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